Google (Google Workspace, including Google Meet, Google Drive, Google Docs and Gemini): scheduling of research interviews; recording and automated transcription of interviews you have consented to; storage of those recordings and transcripts; and the removal of identifying details from a transcript before it is used by our research team. Recordings and raw transcripts are held in our Google Workspace account and are not transferred to any other provider.
Notion Labs, Inc. (USA): management of our research programme, and storage of the de-identified interview transcript and our coded research notes. Full recordings and raw transcripts are not stored there. Notion stores this information in the United States, and engages its own service providers for hosting, infrastructure and support located in the United States, the European Union, Japan, South Korea, India and Australia.
Microsoft Azure (Australia region): cloud hosting and storage.
Framer: hosting of our web pages and delivery of form submissions to our systems. Framer does not retain your submissions. Framer stores customer data redundantly in Amazon Web Services facilities in the United States, Europe and the Asia-Pacific region.
Google (Google Analytics 4, via Google Tag Manager): website analytics, active only after cookie consent.
Resend (USA) and Brevo (primarily France/EU): email delivery for waitlist and launch updates. Brevo processing may also involve Brevo Group affiliates in Germany, India, the USA and Austria.